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Support Enquiries

Support Enquiries

Contact us by email for any technical queries:

  • Support service is available 8 AM to 4 PM - Sunday to Thursday - Doha Time (GMT+3)
  • Email Response Time: Within one business day

Sales Enquiries

Contact us by email for any sales queries:

  • Support service is available 8 AM to 4 PM - Sunday to Thursday - Doha Time (GMT+3)
Sales Enquiry

  FAQ

Not at the moment, we do not sell .qa domain names. If you wish to purchase a .qa domain name, please contact http://www.domains.qa/en.
Yes, you can add the domain name you own within Office 365 to create domain-based email addresses.
Our default payment method is Credit Card, alternative payment methods are available please contact us for further information by using this link
Yes, discounts are available for large enterprises. Please contact our sales support team by using this link for more information.
You can cancel your subscription at any time. However, depending on the product and the type of subscription, you may or may not be eligible for a refund.
Our support agents are trained to help answer any of your questions regarding Office 365. You can contact them by using this link.
Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.
“The cloud" is a friendly way of describing web-based computing services that are hosted outside of your organization. When you use cloud-based services, your IT infrastructure resides off your property (off-premises), and is maintained by a third party (hosted), instead of residing on a server at your home or business (on-premises) that you maintain.
Yes. If you need to upgrade, you can transition your account to a different plan. For example, you can upgrade from an Office 365 Business plan to an Office 365 Enterprise plan.
  • a. If you have not received your Business Cloud welcome email, please contact our technical by using this link.
  • b. If not, please contact us and we can assist you in this matter.
  • a. Please check your spam folder since the confirmation email might be mistaken as junk mail and end up in there.
  • b. The order confirmation should be sent right away, but it can happen that there is a delay. If you have not received anything after 1hour, please contact us by using this link so we can check that everything is fine with your order.
Please contact us by using this link.
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