Careers

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.

For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.

We’re looking for passionate, self-motivated, and creative team players who want to work hard and be rewarded. If this sounds like you, we’d like to hear from you. If you have any inquiries, please contact recruit@meeza.net

What can MEEZA offer you?
  • MEEZA is committed to providing thought leadership that will enable our employees to be involved in bringing global firsts to the market.
  • MEEZA is one of the fastest growing technology companies in the Middle East which means an exciting and rewarding work environment for our employees.
  • MEEZA is playing a key role in the transformation of Qatar into a knowledge-based society which means our employees can make a real impact.
  • MEEZA is committed to developing our team; we provide opportunities to develop your skills, further your career and achieve your goals.
  • MEEZA is not just about hard work; the company remains true to its entrepreneurial roots and has a young and passionate team that is just as devoted to having fun as they are to delivering service excellence.
  • MEEZA offers market-leading benefits packages.
Important Steps to follow:
  • Kindly submit your applications only against those positions where your skills and expertise match our requirements.
  • Applications that are submitted without a Job Title (Position) in the subject cannot be processed.
Vacancies

The primary responsibilities of the Senior Accountant – Accounts Receivable & Revenue

Functional Responsibilities:

  • Maintain and own the Accounts Receivable ledger.
  • Owner of Billing 360 system.
  • Manage the accounts receivable process, including invoicing, cash application, and collections, ensuring accurate and timely recording of revenue and proper billing to customers.
  • Manage the revenue recognition process ensuring it is complete and accurate and in compliance with IFRS15.
  • Oversee the review of customer accounts, investigating discrepancies and resolving billing issues, and providing timely and accurate responses to customer inquiries.
  • Collaborate with cross-functional teams, such as sales, customer service, and project management, to ensure proper alignment of billing activities with contract terms, pricing, and project milestones.
  • Manage the monitoring accounts receivable aging and collections, identifying delinquent accounts, and implementing appropriate collection strategies to minimize bad debt and improve cash flow.
  • Approve customer invoices, ensure accuracy, proper supporting documentation, and adherence to contractual terms and regulatory requirements.
  • Conduct accurate and timely reporting of Total Contract Value for the month and YTD including the unwind.
  • Owner of the development and implementation of billing and accounts receivable policies, procedures, and controls, ensuring compliance with accounting standards and company policies, including MEEZA’s credit policy.
  • Review and analyze accounts receivable reports and metrics, providing insights on billing trends, collection performance, and customer creditworthiness.
  • Review balance sheets reconciliations for AR and all associated accounts ensuring accuracy, compliance with accounting standards, and timely reporting.
  • Providing staff within Finance with various requirements upon their request and following up with concerned dept.
  • Conduct month-end and year-end closing activities, such as reconciliations, accruals, and journal entries, to ensure accurate and complete financial records.
  • Assist with the preparation of regulatory filings, as required.
  • Analyze actual revenue, identifying trends, anomalies, and areas for improvement, and providing insights to management for decision-making purposes.
  • Review and provide explanations for month on month and quarter on quarter actual revenue movements.
  • Ensure all month end entry vouchers, reversals and other entries are performed to provide an accurate and complete set of financial statements.
  • Support the annual budgeting and forecasting processes, working closely with business units and finance teams to gather information, perform analysis, and ensure alignment with strategic objectives.
  • Assist in the implementation and maintenance of internal controls and accounting policies, ensuring compliance with regulatory requirements and best practices. Ensure Internal Controls over Financial Reporting are designed and operate effectively.
  • Collaborate with cross-functional teams, such as accounts payable, general ledger, FP&A, to ensure accurate and timely processing of financial transactions and resolve any discrepancies or issues.

Stay updated on accounting principles, standards, and regulations, recommending, and implementing changes to accounting procedures and systems, as necessary.

 

Knowledge, Skills & Experience

Academic & Professional Qualifications:

  • Bachelor’s degree in Accounting, Finance, Business, or equivalent.

Accounting certification (e.g., CA, CPA, ACCA, etc.) required.

Experience:

  • 8-10 years of experience in Finance Operations and specifically AR and Revenue.
  • Minimum 5 years management experience.

Skills and Requirements:

  • Strong knowledge of accounting principles and practices, including experience with some of the following: general ledger maintenance, account reconciliations, financial reporting, invoice processing, vendor management, payment disbursements, billing, invoicing, credit management, collections, asset acquisition, depreciation, asset disposals, or internal controls.
  • Proficiency in using accounting software and enterprise resource planning (ERP) systems, as well as advanced skills in MS Excel for data analysis and manipulation.
  • Attention to detail, accuracy, and the ability to work with large volumes of financial data while ensuring compliance with accounting standards and regulations.
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The primary responsibilities of the Sales Operations Lead:

Job Summary:

The Sales Operations Lead is responsible for managing and optimizing sales operations whilst overseeing sales processes, analytics, and tools, and ensuring efficiency, accuracy, and effectiveness in achieving sales targets.

Administrative Responsibilities:

  • Promote and monitor adherence to relevant policies, processes, and standard operating procedures in a controlled and consistent manner.
  • Develop and motivate subordinates to ensure transfer of know-how and maintain a positive work environment.
  • Monitor subordinates’ performance and provide formal and informal feedback and counseling to maximize efficiency.

 

Functional Responsibilities:

  • Develop and optimize sales processes, including lead management, pipeline tracking, and forecasting, to drive operational efficiency and sales effectiveness.
  • Research and analyze sales data and provide insights to support sales strategies, identify trends, and make data-driven decisions.
  • Collaborate with cross-functional teams, including finance, marketing, and operations, to streamline sales operations and ensure alignment with business objectives.
  • Implement and manage sales tools and technologies to enhance productivity and streamline sales workflows.
  • Identify customer and sales opportunities by analyzing historical sales data and consumer trends.
  • Monitor customer retention data and inform the broader sales team of any noticeable trends or impending issues.
  • Provide training and support to sales teams on sales processes, tools, and systems to ensure effective execution and adherence to sales operations guidelines.
  • Lead sales forecast, revenue forecast and optimize the process for accuracy along with sales team members.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

Bachelor’s degree in business, Marketing, or equivalent.

Experience:

7-8 years of experience in sales or a similar field.

 

Skills and Requirements:

  • Proficiency in sales operations and processes, including forecasting, pipeline management, and sales analytics, to drive operational efficiency and sales effectiveness.
  • Strong analytical skills to interpret sales data, identify trends, and provide insights to optimize sales strategies and drive revenue growth.
  • Excellent communication and collaboration skills to work closely with cross-functional teams, such as sales, finance, and marketing, to align processes and ensure smooth sales operations.
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The primary responsibilities of the Client Service Manager:

Job Summary:

The Client Services Manager acts as the primary liaison between MEEZA and its clients, ensuring a seamless and positive customer journey. This role encapsulates a balance of technical expertise, commercial acumen, and a customer-centric approach to ensure that client expectations are surpassed, their technical needs are adeptly met, and their loyalty and satisfaction are nurtured over time. The Client Services Manager also facilitates cohesive inter-departmental collaboration to ensure that client solutions are innovative, competitively positioned, and delivered efficiently.

Administrative Responsibilities:

  • Provide input during the development of the department’s strategy, goals, initiatives, and plans and monitor their execution.
  • Foster a collaborative culture within the department that encourages the sharing of feedback and insights across different functional areas to enhance client service delivery.
  • Initiate and facilitate regular inter-departmental meetings to ensure alignment of objectives and seamless communication regarding client projects and expectations.
  • Manage day-to-day activities and operations, recommend potential improvements, and ensure proper documentation and implementation of all policies and procedures.
  • Assist in the development of the annual budget, including all financial and staff requirements for the department.
  • Monitor the operational performance of the department, compare them to the established objectives and goals and report results accordingly.
  • Provide coaching, guidance, and support to employees in the execution of their work and ensure proper knowledge transfer to develop them and improve their performance.

Functional Responsibilities:

  • Manage a team of technical professionals and provide leadership to achieve client satisfaction and operational excellence.
  • Develop and maintain strong relationships with clients, ensure that their needs are being met and expectations are exceeded.
  • Proactively engage with clients to understand their evolving business needs and align MEEZA’s services, accordingly, ensuring a proactive, not reactive, approach to client satisfaction.
  • Create and utilize client satisfaction metrics and feedback mechanisms to drive continuous improvements in service delivery and share insights with relevant departments to spur organizational learning.
  • Engage in strategic discussions with clients to identify new opportunities for service enhancement and collaborate with the Sales and Technical Development teams to realize these opportunities.
  • Act as a commercial advocate, ensuring that client engagements are nurtured not just for immediate satisfaction but for long-term value creation and revenue growth.
  • Champion the voice of the client within MEEZA, ensuring that client feedback and satisfaction are integral metrics in organizational performance assessments and strategy development.
  • Collaborate with cross-functional teams to ensure timely delivery of client projects and resolve any technical or operational issues.
  • Identify opportunities to enhance client solutions, optimize service delivery, and improve team efficiency.
  • Develop and monitor key performance indicators (KPIs) to measure and analyze the effectiveness of the team’s performance and make recommendations for improvement.
  • Monitor the delivery of services to ensure that they meet agreed-upon service levels by tracking incidents, requests, and changes to services.
  • Coordinate incident management and problem resolution activities by ensuring that incidents and problems are appropriately escalated and resolved in a timely manner.
  • Act as a single point of contact for the delivery process for IT service solutions on the named accounts.
  • Publish regular reports/management information on the status of service performance.
  • Work with PMO to manage the delivery and implementation of complex technology solutions to clients and subsequent transition to in-life support.
  • Stay up to date with industry trends and emerging technologies to ensure MEEZA’s offerings remain competitive and innovative.
  • Liaises with different departments about client queries to resolve any issues that arise.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

  • Bachelor’s degree in computer engineering, Information Systems, or equivalent.
  • Certifications in ITIL, and Project Management (Prince2 or PMP) are desirable.

Experience:

  • 8-10 years of experience in client services or a related field, with a proven track record in managing and growing client relationships.
  • Experience in working collaboratively with cross-functional teams and managing stakeholders at various levels within and outside the organization.
  • Demonstrated success in driving customer satisfaction and delivering value-added services in a technology-driven environment.

Skills and Requirements:

  • Commercial awareness to understand the business implications of technical service delivery and to identify opportunities for expanding client engagements.
  • Ability to translate client feedback into actionable insights for continuous improvement in service delivery and client satisfaction.
  • Strong communication skills to effectively liaise between clients and internal teams, ensuring a unified approach to delivering client satisfaction.
  • Strong people management skills, with a focus on collaborating with and developing others.
  • Excellent client relationship management skills to build and maintain strong partnerships with clients, ensuring high satisfaction and retention.
  • Deep knowledge of IT managed services, industry standards, and best practices to oversee the successful delivery of IT services and address client needs and requirements.
  • Demonstrated success in the delivery of complex IT solutions for enterprise clients in a multi-tenant organization.
  • Strong understanding of enterprise technologies including data centers, WAN/LAN networks, server technologies, applications, and enterprise management systems.
  • Experience with the client management lifecycle is a distinct advantage.
  • Comprehension of technology and process frameworks including LEAN/Six-Sigma, CMMI, TIA-942, Zachman, and The Uptime Institute.
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