Careers

The primary responsibilities of the Financial Controller:

Managerial Responsibilities:

• Participate actively in the development of the department’s strategy and goals, as well as establish and drive the execution of initiatives and plans to meet them.
• Determine the financial and staff requirements during the annual budgeting exercise, advocating for optimal resource allocation based on priorities.
• Monitor the operational performance of the department, compare them to the established objectives and goals, whilst establishing periodic reports and reporting on them to superiors.
• Manage day-to-day activities and operations.
• Refine and ensure proper documentation and implementation of all policies and procedures for the concerned department.
• Monitor subordinates’ performance and provide formal and informal feedback and counseling in order to maximize efficiency.

Functional Responsibilities:

• Oversee the day-to-day operations of the Finance Operations department, ensuring the accurate and timely processing of financial transactions, including accounts payable, accounts receivable, fixed assets, bank and general ledger activities.
• Develop and implement financial policies, procedures and controls to maintain compliance with regulatory requirements and internal audit standards. Track company compliance with Finance policies and procedures.
• Manage and optimize financial systems and tools, such as ERP software, to enhance efficiency, accuracy and data integrity in financial operations.
• Coordinate month-end and year-end closing activities, including financial statement preparation, reconciliations, and accruals, to meet reporting deadlines. Audit lead.
• Collaborate with cross-functional teams, such as treasury, tax and financial planning and analysis, to ensure seamless integration and alignment of financial operations with broader finance functions.
• Monitor and analyze financial data and key performance indicators (KPIs), identifying trends, anomalies and areas for process improvement, working capital improvements etc.
• Owner of Finance ERP.
• Owner of Balance Sheet. Ensure Balance Sheet reconciliations are performed per policy and Balance Sheet is complete.
• Manage the Financial modules of the reporting system and oversee the system control of all modules (i.e., GL, AP, AR, FA, PO, INV and CE).
• Owner of Accounts Receivable/Collections. Credit Committee lead.  Delivering Board set KPI’s on debtor and creditor days.
• Develop and maintain systems of internal controls to safeguard financial assets of the organization and oversee the coordination and activities of independent auditors ensuring all audit issues are resolved, and all compliance issues are met, and the preparation of the annual financial statements is in accordance with the regulatory body.
• Ensure compliance with IFRS, notably IFRS 9, 15 and 16.
• Lead and develop a team of accounting professionals, providing guidance, training, and performance feedback to ensure a high level of accuracy and efficiency in financial operations.
• Establish and maintain relationships with internal and external stakeholders, such as auditors, vendors, and financial institutions, to facilitate effective communication, resolution of issues, and adherence to financial policies and guidelines.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

• Bachelor’s degree in Accounting, Finance, Business, or equivalent.
• Accounting certifications (e.g., CA, CPA, ACCA, etc.).

Experience:

• 12-16 years of experience in accounting, finance, or a similar field.
• Listed company experience
• 4+ years in a managerial role

Skills and Requirements:

• Strong people management skills, with a focus on collaborating with and developing others.
• Expert knowledge of accounting principles and practices, including experience with general ledger maintenance, account reconciliations, and financial reporting.
• Proficiency in using accounting software and enterprise resource planning (ERP) systems.
• Expert proficiency is MS Excel and other applications.

The primary responsibilities of the Senior Platform and Systems Engineer:

• To handle daily Platform Systems projects and tasks
• To take the responsibility on delivering Platform Systems implementations following MEEZA’s standard architecture
• To ensure service availability and performance targets are achieved
• To act as a point of escalation for the Service Desk (Event handling and incident resolution)
• Support Platform Systems pre-release and release-delivery activities (when requested)
• Create, document, and implement procedures related to solution builds, device configurations and deployments
• Develop and release Platform Systems solutions and deliverables
• Self-start-up and team player
• Self-motivated to take ownership of projects without much supervision
• Steady and fast implementer
• Ability to time-slice between multiple platforms and multiple customer requirements
• Communicate effectively with clients on both a business, technical and operation level
• Ability to diagnose various platform systems related issues
• Ability to research technical issues and implement resolution strategies when required
• To work within structured and defined service management practices (Incident, Change, Configuration, Problem Management, Release Management, etc.)
• To work and be measured against strict Service Level Agreements
• Provide quality assurance validation and verification of Change and Release Management processes
• To provide a technical lead presence in the implementation of client solutions
• To maintain an accurate reflection of all client solutions through Configuration Management Data Base (CMDB), documentation and online portals
• Continually improve build, release and installation process by integrating additional automation systems
• Provide clients with clear, concise updates in relation to their solution
• Support the Wintel Engineers and Platform Architects

Knowledge, Skills & Experience

Knowledge and Skills:

This position is mainly for the candidates fulfilling the below criteria:

• Backup systems – Intermediate level
• Hardware – Intermediate level
• Virtualization – Intermediate level
• Experience from a Service Provider preferred.
• Important knowledge/experience on backup industries standards and best practices.
• Important knowledge/experience on DELLEMC IDPA (Integrated Data Protection Appliance)
• Important knowledge/experience on DELLEMC Avamar technology
• Important knowledge/experience on DELLEMC Data Domain
• Important hands-on and experience on VMWare and vSAN
• Operational experience in managing hyperconverged technology (DellEMC VxRail)
• Should be able to conduct Periodic Hardware firmware upgrades and onsite physical activities
• Should have good experience on hardware racking, stacking, labelling inside datacentre.
• Should have good experience on Servers systems installations, implementations, and configurations (Build, Backup and Monitoring)

Additional preferred skillset:

• Important knowledge on Disaster Recovery Solutions
• Understanding of DNS architecture
• Understanding of Enterprise Management Systems (Microfocus OpenView)
• In-depth trouble shooting and problem analysis skills.
• Hands on experience managing and implementing virtual and physical environments.

Education:

• Bachelor’s Degree in Computer Science or equivalent
• Backup Certification is a must (DellEMC IDPA, Avamar, Data domain)
• VMWare Certification is a must
• DellEMC VxRail certification would be a plus
• ITIL v3 foundation or equivalent Service Management knowledge
• Ability to design and deploy client solutions
• Operational experience in managing/maintaining complex platforms within a managed service environment
• Excellent English written and verbal communication skills with specific focus on technical and operational documentation

The primary responsibilities of the SOC Engineer:

• Subject Matter Expert for the engineering, architecture, and operational support management for the security solutions managed by the Security Operations Centre (SOC) such as SIEM, Vulnerability Scanning Solution, SOAR, Dark Trace, etc. to support the Security Operations during project or operational phase of the service
• Escalation point for SOC Tools platform issues and responsible for troubleshooting, root cause analysis and service restoration to ensure availability SLAs met
• Performs regular health checks, upgrades and preventive maintenance to existing SOC Solutions and Tools deployments
• Provides feedback and recommendation for the design and architecture Team of SOC to ensure balance between performance, stability, and agility
• Integration of SIEM with a wide variety of data sources and industry leading security tools and devices
• Enrolment of data sources to SIEM Solutions and ensure proper testing and logs are collected ensuring operational readiness for security monitoring
• Acts as the access administrator and respond in a timely manner to all requests related to access management
• Supports in the design and disaster recovery testing of the critical SOC Solution such as SIEM
• Assist in the automation of reports, repeatable tasks and creation of dashboards to support the Security Operations
• Opening and following up on tickets and requests with 3rd party vendors to resolve the issues in a timely manner
• Documents all required procedures related to administration and engineering and contributes to SOC knowledgebase
• Adhere to relevant security policies, procedures, standards and security best practices
• Work on other tasks as directed by the SOC Manager

• Achieve availability SLAs of the SOC Managed Security Solutions
• Successful onboarding of data sources within the project timelines ensuring that customer asset lists are well documented ensuring all data sources documentation are readily available to security operations
• Integration of logs from different data sources and resolves compatibility issues by means of parsing where possible
• Issues with SOC Managed Security Solutions are identified timely and root cause are identified to prevent future reoccurrence
• Successful implementation of upgrades and maintenance activities
• Fulfilment of service requests related to administration of SOC Managed Security Solutions such as access administration, vulnerability remediation, security configurations, etc.
• Automation of reports and repeatable tasks within the SOC environment
• Implementation of defined playbooks in the SOAR Solution in alignment with the SOC Runbooks
• Identifies issues with regards to the capacity of the existing SOC environment
• Documentation of all key activities in the administration and engineering of SOC Managed Security Solutions
• Ensure security controls applied on the SOC Managed Security Solution in accordance to security policies, regulations and standards
• • Assist with closing audit finding by performing / suggesting the required controls to meet the objective(s)
  • Maintain organization’s compliance to various security standards such as ISO 27001/02, Qatar FIFA 2022 Cybersecurity Framework, National Information Assurance Policy – Qatar
  • Recommends new solutions or latest innovation in security operations centre to be updated with the current market demands

Knowledge, Skills & Experience

Knowledge and Skills:

Minimum Requirements

• University degree in any field related to Information Technology
• Minimum 5 years’ experience focused in the IT Security field (e.g., Incident Response, Incident Investigation, Incident Remediation)
• Minimum 3 years’ experience in managing and administering a SIEM tool (e.g., ArcSight, Log Logic, enVision, Q1 Labs, McAfee ESM, etc.) and minimum 2 years’ experience in managing and administering a Vulnerability Management tool (e.g., Tripwire IP360, Qualys, Nessus, etc.)
• Minimum 3 years’ experience in developing Use Cases and creating Correlation Rules
• Minimum 3 years’ experience in hands-on security incident investigations (e.g., System and network compromise/breach, exploitation of vulnerabilities, etc.)
• Minimum 5 years’ experience in administering or managing Security Solutions such as Endpoint Security, Web and Email Filter, APT, etc.
• A solid understanding of Information Security concepts; relating to the Confidentiality, Integrity and Availability of information
• A solid background on various IT systems such as Windows, Linux, Network and Security devices especially pertaining to logs generated in relation to security monitoring
• A sound knowledge of IT security best practice, common attack types and detection / prevention methods
• An excellent communicator at all levels
• Strong written and verbal communication skills
• Hands-on experience in creating custom detection signatures in a SIEM solution
• A strong background in SIEM and VM technology architecture and deployment
• An active interest in Cyber Security, incident detection, network and systems security

Desirable Skills

• Expertise in administration, engineering and designing of SIEM Solutions such as Azure Sentinel, Splunk, ArcSight, QRadar, McAfee SIEM, etc
• Experience in implementing SOAR in a complex environment
• Understanding and working knowledge of regular expression and query languages
• Willingness to work overtime and adjust to reasonable demands from customer and MEEZA to deliver its services
• Knowledge of scripting language such as python
• Practical and hands on experience in administration of Linux Infrastructure

Certifications

• SIEM Product related Certification such as Splunk Enterprise Certified Admin/Splunk Power User or McAfee Certified Product Specialist – McAfee ESM

The primary responsibilities of the Service Asset and Configuration Administrator:

• Manage the Service Asset & Configuration Management (SACM) policies and process.
• Define, control, and optimize service assets and configuration items, and maintain accurate configuration information on the historical, planned and current state of these items and their relationships with one-another.
• Select and identify the configuration structures for all the infrastructure’s CIs, including their ‘owner’, their interrelationships and configuration documentation.
• Ensure that only authorized and identifiable CIs are accepted and recorded, from receipt to disposal. It ensures that no CI is added, modified, replaced or removed without appropriate controlling documentation, e.g., an approved Change request, and an updated specification.
• Identify and maintain a definitive software library (DSL) and track installed software and software license usage, relating each software item to the appropriate CI on the Configuration Management system.
• Ensure that Configuration Management interfaces directly with systems development, testing, Change Management and Release Management to incorporate new and updated product deliverables. Control should be passed from the project or supplier to the service provider at the scheduled time with accurate configuration records.
• Create and maintain identification schemas for configuration management libraries, assets, and configuration items.
• Ensure regular auditing and housekeeping of the SACM databases. You will also audit to verify the physical existence of CIs and check that they are correctly recorded in the CMDB.
• Liaise in the management of the licensing of software for the Internal and Enterprise Systems, assisting in all internal and external licensing compliance audits. Accountable for data output from the CMDB as leveraged by other ITIL processes.  You will provide monthly Service reports, report of all current and historical data concerned with each CI throughout its life cycle and conduct continuous process improvements to provide a stable production environment enabling the best customer experience possible.
• Select and identify the configuration structures for all the infrastructure’s CIs, including their ‘owner’, their interrelationships and configuration documentation.
• Allocate asset identifiers and label each item, and relating each item to the appropriate CI on the Configuration Management system.
• Evaluates existing asset and configuration management systems and the design, implementation and management of new/ improved systems for efficiency and effectiveness.
• Evaluates asset and configuration management tools and recommends those that best meet MEEZA’s budget, resource, timescale and technical requirements; directly or indirectly customises proprietary tools to produce effective asset and configuration management environments in terms of databases and software libraries, workflows and report generation.
• Reporting of all current and historical data concerned with each CI throughout its life cycle.
• Implement the Service Asset & Configuration Management (SACM) policies and process.
• Plans population of the CMS; manages CMS, central libraries, tools, common codes and data; ensures regular housekeeping of the CMS
• Ad hoc assignments within the Internal and External Systems Business unit, as required.

Knowledge, Skills & Experience

Knowledge and Skills:

• University degree in computer science, information systems or software engineering.
• Experience implementing a successful CM practice for an IT Infrastructure and Managed Servicer Provider environment.
• The ideal candidate will have hands-on experience in establishing or operating Service Asset & Configuration Management processes, ideally using the HP Service Manager and uCMDB toolsets
• 5+ years of relevant experience in configuration management.
• ITIL experience and certification is required.
• Excellent problem solving / analytical skills.
• Previous experience doing configuration work with ITIL.
• Must understand the flow of data through multiple channels.
• Experience with developing and implementing Configuration Management processes and tools based on the ITIL framework is required.
• Experience conducting requirements analysis activities to identify criteria for Infrastructure Configuration Items (CI), relationships between CIs is required. (Also experience related to naming styles and conventions).
• Experience obtaining support through a well-designed communication and awareness program.
• Experience with Change, Release, Problem, Incident, and SLA Management processes and tools are required.
• Experience in developing system architecture diagrams and requirements documents is a plus.
• Experience in developing the CMDB schema logical data models is required.
• Experience with ITIL Configuration Management principles including CM Planning, CM Control, CM Status Accounting, CM Auditing is required.
• Good understanding of physical and logical relationships of the configuration item.
• Auditing process from discovery tools to the real time environment.
• Proven experience in interacting with Infrastructure operation components such as data centre operations, Network Management, Database Management, and Storage Management is required.
• Strong verbal and written communication skills are critical. Candidate must be able to effectively interact with all levels.
• Should be able to adapt to a changing environment.
• Manage and implement continuous improvement processes. Monitor for effect.
• Establish and maintain appropriate quality control systems for the validation of data input and output.